How we work

working with haleys is an investment.

We use the GLOSS Method™ to optimise working relationships and provide you with the most appropriate solution and guidance based on where you are now, where you want to get to and the speed you want to go at:

Goals. Where are you trying to get to? What are your personal goals as owners and what are the goals for the business? If your goals are unclear, we can help you articulate them.

Location. By location we mean where you are now in your business cycle. We need to understand the size and complexity of the business and how it is currently operated.

Obstacles. What stands in your way? What is preventing you from reaching your goals in terms of having enough time, the right people and knowledge?

Speed. How fast do you want to go? Establishing the speed of travel means that we can ensure our service levels match your ambitions and levels of investment.

Solution. After going through the GLOSS process we will provide you with a solution that is tailored to your needs.

LATEST NEWS FROM haleys business advisers

Sep 23, 2026

Update on UK VAT refunds for non-UK businesses

HMRC have updated guidance on UK VAT refunds for non-UK businesses in a VAT group. Revenue & Customs Brief 10 (2026) explains changes to how non-UK businesses in a VAT group should make future UK VAT refund claims and the transitional arrangements. It also explains how to ask HMRC to reconsider claims made since 1 January 2021 that have been refused.
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Sep 21, 2026

England’s new tourist tax

Mayors across England are to be given the power to charge a tourist tax on overnight stays which would apply to British and foreign visitors alike.
read article
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